Nicky Benson

Nicky is an experienced consultant, facilitator and coach. She helps leaders drive change and performance through their organisations and develop flexibility and resilience in their leadership style.


Areas of Expertise


  • Executive Coaching
  • Building Resilience and maintaining balance
  • Leading through Change & Authentic Leadership
  • Transition Coaching
  • Courageous Conversations
  • Influencing & Presentation skills
  • Cultural Transformation and Alignment




Nicky is an experienced consultant, facilitator and coach. She specialises in assisting leaders to drive change and performance through their organisations and in developing flexibility and resilience in their own leadership style. Nicky has assisted many organisations in aligning individuals and teams towards building resilient and sustainable ways of working. Nicky delivers tailored workshops in resilience, authentic leadership, leadership communication and coaching skills, change management and building high performing teams.


Business Background and Experience


Nicky has worked as a Director at PwC in the area of Performance Improvement, working specifically in the area of resilience and leadership. Whilst with Rogen, a global communication company Nicky specialised in leadership communication, coaching and life balance as well as Influencing, facilitation and presentation skills. She has gained over 20 years senior management experience primarily in the retail sector. She was Head of Training for The Body Shop International Plc in London in the mid eighties, and ran her own successful franchise of The Body Shop in the UK for 12 years. In both the UK and New Zealand Nicky had her own coaching companies and with over twelve years coaching experience has coached individuals, business owners and leaders in organisations to reach both their personal and professional goals.


She has recently been supporting Comvita in developing and delivering their Learning and Development strategy and in 2012 was PT Learning manager for the NZCSI Social Entrepreneurs School.


Nicky has a long term interest in Resilience, Life balance and Authentic Leadership. She is a licensed HeartMath practitioner working in the area of heart intelligence, energy management and stress reduction.


Qualifications and Memberships


  • Postgraduate Certificate in Education (Roehampton Institute, London)
  • BSc.Hons Human Biology (Loughborough University, UK)
  • NLP Practitioner (John Seymour and Associates, London, UK)
  • Licensed HeartMath Practitioner
  • Transformational Coaching (John Whitmore, Institute Human Excellence Sydney)
  • CTT 1 (Corporate Transformation Tools " Richard Barrett, Niran Jiang Institute Human Excellence, Sydney)
  • Accredited in TMS team and leadership profiles (
  • Member UK College of Coaching,
  • SBN member and Past Board Member National Sustainable Business Network and BOP Board
  • ICF ( International Coaching Federation)


Recent Transition Engagements


  • Supporting a senior manager to transition into a General Manager role within the business
  • Executive Coaching of newly appointed Head of ¬†Marketing from within the business and quickly influencing and engaging at SLT ¬†
  • Executive Coaching of a GM International Market and positioning for senior role back in NZ
  • Executive coaching of manager seconded into acting general manager role with peers now reporting into her
  • Coaching of senior manager during restructure and relocation of team. Since gone on to support whole team though change and define culture, values and actions to drive success and raise profile across the business.