Along with many other agencies in the NSW Public Sector, this agency has had to navigate the complex waters of change. In particular, the monumental impacts of the Government Sector Employment Reform of 2013.
The reform aimed to:
However, with the reform, came a sense of disempowerment among Public Sector staff.
In tandem with the major restructures, the agency needed to also realign their strategy with new government priorities, including being:
In response the agency needed to:
It was through an intensive tender process that IECL was invited to partner with the agency in the design and delivery of the fourth module of their ‘’Leading the Way’ program, known as the ‘Leadership Clinic’. The agency recognised that they needed to look to an external service provider, such as IECL, whose expertise is in coaching and leadership to deliver on this aspect of the program.
The Leadership Clinic aimed to:
In the design phase, IECL spent time with the agency to:
Key leaders who took part of the program were invited by IECL to form a working group to give us:
The delivery of the Leadership Clinic comprised of:
As a part of the program, participants chose a strategic project that they would like to work on and put into practice the skills learnt to face real life problems in their world, and to also present back their learnings to the group on the journey.
The three capabilities (based on the NSW Public Sector Capability Framework) that IECL sought to measure as a result of the Leadership Clinic were:
1. Displaying resilience and courage
2. Communicating effectively
3. Delivering results
We measured participants’ self-reported assessment on the three capabilities and the results show a positive shift in participants’ assessment of their own capability pre and post the program.
Ratings on participants’ reaction and experience of the program were also captured. Results are as below:
“The program taught me about how I behave with others and organisations and helped me to see behaviour in others and what I could do differently.”
“The strategic project has achieved what I envisioned and this program was the impetus for me putting energy into this subject.”