Research into Coaching Effectiveness

The IECL has been conducting research into coaching effectiveness since 2005 using its own custom designed Coaching Effectiveness Survey (CES). The CES is sent to all individuals after they have completed their coaching engagement with an IECL Coach. The CES collects data that is used for a variety of purposes including:


– monitoring and evaluating the quality of the IECL’s coaching services;
– identifying key areas of benefit gained from coaching (and relevance of these to the client’s work);
– understanding overall satisfaction with the coaching experience and perceptions of value; and
– gaining insights into how our coaching process works.


Our findings indicate that coaching has the following range of benefits, including enhancing an individual’s self-efficacy. Statistical analysis has also demonstrated the reliability of the CES. Please see the article published in Coaching: An International Journal of Theory, Research and Practice

Coaching Relationship

The quality of the relationship formed between the coach and the individual being coached has been found to be a significant factor for the success of coaching. Please see this article published in the International Journal of Evidence Based Coaching and Mentoring.

Coaching and Return on Investment (ROI)

The evaluation of coaching is an important consideration for organisations who invest in organisational coaching. The IECL’s research into methods and practices for coaching evaluation has resulted in the IECL’s recommended approach.


Please see this detailed in the following article published in HR Monthly.