Nicky Benson
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Nicky is an experienced coach to individuals and teams. She began coaching in 2002 with coaching experience gained in the UK and NZ. Nicky works across all sectors and leader levels from emerging leaders through to board and C-suite executives and business owners. Nicky is on several corporate coaching panels and has been a coach on a global women’s leadership program for the past five years. Nicky coaches face-to-face from Mt Eden in Auckland or virtually.   


Nicky specialises in helping leaders, teams and organisations develop courage to lead sustainable change. Nicky supports her counterparts to develop purpose, passion and presence to lead authentically, develop courage and drive performance. Nicky’s approach to coaching is flexible, combining sensitivity with tough empathy. She takes a developmental approach and utilises strengths-based and narrative practices to support leaders to make sense of their journey, development and embed changes for personal growth and professional success. Where appropriate Nicky supports with readings, tools and frameworks to embed practice. 


With a background in human biology, Nicky was originally a schoolteacher in South London before she was appointed Head of Product Training for The Body Shop in the mid 80’s to early 90’s. There she experienced and supported first-hand the power of aligning values, passion and purpose for commercial success. In NZ, Nicky supported The Body Shop during a major restructure, before setting up her own successful consultancy and coaching business. She has also worked as a Business Coach, a Director at PwC in Performance Improvement, as a Consultant with Rogen and Learning Director for the NZCSI Social Entrepreneurs School.


  • Coaching for improved resilience, presence and maintaining balance

  • Developmental coaching to build authenticity and leadership impact

  • Transition coaching for emerging leaders and leaders stepping up to more senior roles

  • Coaching to support leaders to lead sustainable change

  • Systemic team coaching at ELT and senior leader level 

  • Leading through complexity  


  • Senior Manager, Aviation – coaching to gain clarity as to next career move and transition into next role. With clarity in purpose, counterpart was given the opportunity to drive a significant project with impact across the business.

  • Head of Marketing, Banking - coaching to support delivery of transformational change across digital and marketing. Coaching resulted in successful restructure.  

  • General Counsel, Insurance - coaching for transition into new role and driving change with an established team. Successful transition and increase in engagement score.

  • Partner, Professional Services – coaching to support resilience and balance resulting in flexible working and increased health and fitness.

  • Leadership Team, Banking - coaching across 40 teams at major bank during Covid-19 lockdown.

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